By Treating Women Passengers Differently, Vistara May’ve Just Changed Flying In India

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99Dallas: In a country where women travellers face myriad dangers, one Indian airline has an idea: chivalry, and no middle seats.
With its Woman Flyer service, Vistara has begun offering to help women flying solo with their bags, escort them to and from their ground transportation, and give them preferred window and aisle seats on their flights—no middles. The New Delhi-based airline says between 75 and 100 women use the complimentary service each day. It is believed to be the first airline to offer such a service. Sanjiv Kapoor, Vistara’s chief strategy and commercial officer, said the airline began offering it after noticing women seeking help after their planes had landed. “Our staff is equipped to help women travelling alone with the booking of airport-authorized taxis, as well as escort them to the airport taxi stand upon their request,” Kapoor said via email. “This service is a sincere effort to ensure peace of mind of our women customers.”

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